Privacy Policy
Vahtaliyo
1. Introduction
Vahtaliyo ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our matrimonial website and services.
By creating an account or using our platform, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
2.1 Personal Profile Information
Provided during registration or profile creation:
- Full name (first, middle, surname)
- Gender
- Date of birth
- Place of birth
- Sub-caste / clan
- Email address
- Mobile number & WhatsApp number
- Marital status
- Profile photo & gallery images
- Address (present & permanent)
- Height, weight, lifestyle, medical info
- Education & job details
- Family background
- Partner preferences
2.2 Usage Data
Automatically collected:
- IP address
- Browser type
- Device information
- Pages visited
- Login activity
2.3 Communication Data
- Chat messages
- Sent/received interests
- Shortlisted profiles
- Support tickets & messages
2.4 Payment Information
We do NOT store card details. All transactions are processed through secure third-party gateways.
3. How We Use Your Information
- Creating and managing your matrimonial profile
- Showing compatible matches
- Allowing communication with other users
- Providing customer support
- Improving our website and user experience
- Fraud detection and prevention
We never sell your data to any third party.
4. Sharing Your Information
Your public profile information is viewable by other eligible users. We may share data with service providers (hosting, SMS/Email, payment, analytics) and when required by law.
5. Cookies & Tracking
We use cookies to keep you logged in, remember settings, and improve experience. You may disable cookies in browser settings.
6. Data Retention
We retain your information while your account is active. After deletion: profile data deleted within 30 days; logs retained up to 90 days.
7. Data Security
We use encrypted passwords, HTTPS, and industry-grade security. Use strong passwords and never share login credentials.
8. Your Rights
You have the right to access, edit, request deletion or export of your data. Contact support for any request.